Vodafone Customer Experience Center | IO studio

The interior design of the Costumer Experience Center was created for the presentation purposes to the clients of Vodafone. The created platform allows the company's clients to get a personalized and tailored tour, which reflects their individual needs and provides them with a 'know how' portfolio of the telecommunication technology and services. There are presented most advanced technologies within a wide offer of services and products. The arrangement of space of customer’s tour firstly provides a relaxation zone from where the client will pass the „organic walls“ towards the entrance of welcome zone. The main part of the presentation happens at the central - „Onenet“ object, which leads from the back section via a narrow corridor and provides every customer with a slow transition between the real world and the reality created by Vodafone. Than they may continue to two separated and differently shaped parts where the tour ends.

The goal was to create a space, which reflects strong corporate Vodafone identity.

The designed space is located on the 1st floor of a multi-purpose Vodafone office building in Prague.

Vodafone plans to move its offices into newly built administration complex in other part of Prague, so in the brief for the Onenet Vodafone Customer Centre was specifically stated that this design object must be portable. That is why the whole design module is mobile. All construction is designed in a way, so that it can be transferred within 5 working days.

The maximum size (hight) of all structures corresponds to the size of standard administrative building.

A few interesting construction technologies were used in this specific building space. These spatial objects were created on a complicated-shaped steel carrier construction. We firstly composed them in relation to their size in the factory hall and then had to fit them together piece by piece in the final location.

For the peripheral shape we choose a steel tube with a 60mm diametral, the rest of the ribs were created with a steel jackel 25x25mm. Subsequently the shape was divided into segments using aluminum moldings used for the stretching of Barrisol foil. We used the combination of red and white foil to create Vodafone branding color pattern.

Another inventive production process was that we had to produce our own custom made furniture for this space.